 |
|
What is the mobile web? Top |
|
| Mobile web, also known as "WAP" or "Mobile Internet", brings the
capability of browsing the Internet to your phone or mobile device. This allows
you access to content and information you find important while you are away
from your desk. Mobile web capabilities can differ based on the phone and
carrier. Generally, most carriers and phones offer some kind of mobile web
service. |
|
|
Can I access the mobile web from anywhere? Top |
|
| Access to the mobile web is limited to the coverage area of your
carrier. Consult your carrier's coverage
map for limitations on service.
|
|
|
How can I access the mobile web from my cell
phone? Top |
|
| Open your phone's browser and enter the URL into the browser's
address. If you received a link via text message, some phones allow you to open
the text message link in your phone's browser. If you are having trouble
starting your phone's browser or navigating to the URL, consult your phone's
user guide or your carrier. |
|
|
Is my phone able to access mobile web
applications? Top |
|
| Mobile web access can differ based on your carrier and phone
model. Most carriers will charge an additional monthly fee for access to mobile
web applications. To find out if your phone and service support mobile web
applications, please consult with your carrier. |
|
|
I am having trouble getting connected to the web on my
cell phone. What should I do? Top |
|
| Your service plan may not include access to mobile web
applications. Also, your phone's model may not be capable of browsing mobile
web applications. To find out why you are not able to connect, please contact
your carrier. |
|
|
I am having trouble accessing my mobile web application.
What should I do? Top |
|
It may be that your phone or service are not
enabled to access mobile web applications and you need to contact your
carrier. If you know that your phone is web-enabled, follow these
steps:
-
Open your phone's web browser.
-
Go to the URL: http://mobile.inetsgi.com/mb.aspx
-
Click the "Send Settings" link.
-
Contact support to let them know about the issue. When you do so, please
provide the following information: phone manufacturer and model, carrier,
settings information (from the http://mobile.inetsgi.com/mb.aspx page).
|
|
|
Does my phone support images and other advanced mobile
web features? Top |
|
Your phone's capabilities will depend upon its model and your
service provider. To check your phone's capabilities you can contact your
carrier. You can also run a quick check by following these steps:
-
Open your phone's web browser.
-
Go to the URL: http://mobile.inetsgi.com/dc.aspx
|
|
|
Does my phone's web browser support
cookies? Top |
|
Your phone's capabilities will depend upon its model and your
service provider. To check if your phone supports cookies you can contact your
carrier. You can also run a quick check by following these steps:
-
Open your phone's web browser.
-
Go to the URL: http://mobile.inetsgi.com/ct.aspx
-
Click the "Check cookie" link.
|
|
|
How do I contact my carrier? Top |
|
The following is a current list of major carrier's contact information. If you
should need to contact your carrier regarding mobile web service, the contact
information below should help find the best number to call or where to go on
their website.
Alltel
Phone: 877.249.2687
Web:
http://www.alltel.com/contact_us.html
AT&T / Cingular
Phone: 866.246.4852
Web: https://www.cingular.com/support/tutorials.do?tutorialPage=page2&universe=cingular&deviceId=9160&tutorialsCategory=Browser&tutorialId=318600
Sprint / Nextel
Phone: 800-SPRINT1
Web: http://sprint.com/contactus
T-Mobile
Phone: 800.937.8997
Web:
http://www.t-mobile.com/Contact.aspx Note: T-Mobile's mobile
web service is limited to site's within their T-Zones network.
US Cellular
Phone: 888.944.9400
Web: http://www.uscellular.com/uscellular/SilverStream/Pages/x_page.html?p=c_main
Verizon
Phone: 800.922.0204
Web:
http://www.verizonwireless.com/b2c/contact/index.jsp
|
|
|
|
| Please send comments about your mobile web application to
mobilesupport@inetsgi.com |
|
| Your mobile web application is a product of
iNet Solutions Group.
|
|
| Copyright © 2007 iNet Solutions Group. All Rights Reserved. |